Also missing all my photos..do your "brilliant engineers" have a solution for all of us?
<p>Well, it seems that I am not alone in my quest to locate my missing photos from my kodak gallery. Shutterfly has been very unhelpful. the customer service rep emailed these words to me. "well at this point there is nothing we can do for you. You are welcome to open an account and download your new photos." Not my thoughts exactly. I am in tears over the fact that photos from my third daughters birth which I had not yet developed are gone forever. I trusted kodak. I have never had trouble with them. I will definetley be taking my business to snapfish. I would suggest those who also lost their photos in this "migration where we promise your photos are safe" do the same. I am simply sick over what has hapened here and I am wondering if these "brilliant engineers" have a solution to retrieve photos that were lost in the transfer for other customers, my self included or are we just casualties to your insensitivity. These photos are keepsakes of huge events for some people. Does customer service realize that? I am very disheartened by what has occured here and I truly have sympathy for all those who are in the same boat as me. ~Leann </p>