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Topic

    Liesha Eberst
    IO Error?
    Topic posted October 4, 2010 by Liesha EberstNovice, last edited February 9, 2012 
    2198 Views, 2 Comments
    Title:
    IO Error?
    Summary:
    What is this message?
    Content:
    <p>When I try to upload pics to my shutterly website I get the message&nbsp;&nbsp; IO Error.&nbsp; These are my own photos, not copyrighted images.&nbsp; What does this error message mean?&nbsp; I am not able to upload any photos.</p>

    Comment

     

    • Roger (Worthy)

      The message means Input/Output Error and when it occurs when you are uploading it usually suggests that your Internet connection might have dropped out or something similar.

      In these situations we usually recommend that users delete their browser cache ( Tools > Internet Options > Delete) Reset their computer and modem/router and try again. If the problem persists the contact Shutterfly Customer Support on the link at the bottom of your Share Site pages.

      Roger

    • Martin Murphy

       I had this problem when using the Google Chrome browser. When I tried it on Internet explorer it worked fine. TRY THIS