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Rebecca Anlas
Annoyed-need to save photos to hard drive
Topic posted March 17, 2011 by Rebecca AnlasNovice, last edited February 9, 2012 
35369 Views, 7 Comments
Annoyed-need to save photos to hard drive
How can I save the shutterfly photos?
<p>I am highly annoyed. I am making a montage as a gift for a friend and I need to copy the pics from his shutterfly album into my hard drive so I can continue. It will not allow me to save. He has tried and cannot do it either- it seems like its saving but opens as blank. What the heck!@!!</p>


  • HenryB
    posted March 17, 2011 by HenryBShutterfly Elite Master | Permalink

    Unless your friend deleted the original pictures from his computer, the best thing is to have him email them to you.

    The following is from the Shutterfly Help Pages:

    Image Download

    Published 09/22/2005 08:30 AM   |    Updated 02/02/2011 03:49 PM

    Downloading images from Shutterfly.

    Currently, we do not have full resolution downloading available. However, we do have an Archive DVD service that you can order which contains full resolution copies of your pictures. The images on an Archive DVD will not include any of the Shutterfly enhancements or rotations that have been applied to an image loaded to Shutterfly. You can order an Archive DVD here:

    If you wish to download a print-quality copy of a photo, you can do so through our Share Sites. Please note that this is not a full resolution download of the image, but just a 1600x1200 copy of the original image. This should be sufficient resolution for prints up to and including 8x10. Downloading images can only happen when viewing a single image and with a Shutterfly account. 

    To download an image, sign into your Shutterfly Share Site. Click on the thumbnail of the image, and mouseover the full size image. You will see a drop down menu. Click the 'Download' link and follow the instructions. Although there is no limit to the number of photos visitors may download, each image must be downloaded individually. We do not currently offer any batch downloading.

    Additionally, if you are trying to save from your friend's share site, the permissions for the site has to be set properly to allow downloads. This is found by choosing the "Edit site permissions..." option from the "Customize" menu. The "Advanced" tab has the following entry:

    "Who can download pictures and videos from this site to their computer?"

    The permissions for this entry must be set properly to allow you to download photos from the site.

  • David Bristow
    posted September 30, 2011 by David BristowNovice | Permalink

    Do you need the original on your hard disk or just the ability to use Shutterfly to do the montage?  I hit the same problem with some photos I had uploaded and then lost due to a hard disk crash.

    If you just want access then get the original owner to "share" the photos and you can then pull them onto your account - if they don't use shutterfly share then facebook is also an option.

    Unfortunately there is no download option for files uploaded to shutterfly - hopefully it will be a future enhancement as they promote their storage as a benefit.

  • McKenna Johnson
    posted August 20, 2013 by McKenna JohnsonNovice | Permalink

    Save the pictures into an album. Press MY ACCOUNT. Press the album that you saved the pics to. Double-click the picture you want to save. Then right-click the picture and press "save picture as..." Hope you can understand this! :)

  • Roger, (A Shutterfly User)
    posted August 20, 2013 by Roger, (A Shutterfly User)Shutterfly Elite Master | Permalink

    Hi McKenna,

    You just answered a question that was asked almost 2 years ago.


    Roger. A Shutterfly User.


  • Gretchen Wing
    posted October 23, 2013 by Gretchen WingNovice | Permalink

    I just followed the steps described by McKenna above, trying to save an image as a jpeg on my desktop. It saved it, but TINY, and it blurs up when I try to enlarge it. How can I get it to save at the regular size?

  • Roger, (A Shutterfly User)
    posted October 23, 2013 by Roger, (A Shutterfly User)Shutterfly Elite Master | Permalink

    Hi Gretchen,


    If you download your photo from a Share Site you will get the 1600x1200 to which Henry refers.

    You cannot download full resolution images on Shutterfly.

    The method McKenna describes is the lowest resolution solution.


    Roger. A Shutterfly User.

  • steve allen
    posted September 3, 2014 by steve allenNovice | Permalink

    I have the same issue as i was included on a share folder for the first time in 10 years on this site. I would imagine that 100% of the users have this issue.  Wow, the most basic of things are unable to be accomplished on this site STILL.  Well, back to not using this site for another 10 years.  Will check back in 10 maybe.