Photo Books

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Topic

    manuel roig franzia
    photo resolutionAnswered
    Topic posted November 18, 2010 by manuel roig franziaNovice, last edited May 5, 2012 
    44367 Views, 25 Comments
    Title:
    photo resolution
    Summary:
    problem with photo resolution
    Content:
    <p>A few photos in my photo book have been tagged for poor resolution. I'd still like to include them even if they come out a little fuzzy. Is that possible?</p>

    Best Answer

    HenryB

    Yes. The low resolution message is a warning only. You can still order the book and the photos will print without an error message showing. I have have done this in the past.

    Answer

     

    • HenryB

      Yes. The low resolution message is a warning only. You can still order the book and the photos will print without an error message showing. I have have done this in the past.

    • Teresa Wilson

       i ordered a reuseable shopping bag and it turned out horriable my dAUGHTERS EYES ARE ALL MESSED UP it is not what i wanted can i please reorder another bag and what do i do with the one i have now

    • michael nelson

      Hi Teresa!

      Your best bet is to call customer service:

      Email: customerservice@cs.shutterfly.com

      Phone: 888.225.7159*
      5am - 10pm Pacific Time, seven days a week

      Shutterfly stands behind its committment to customer satisfaction.   I am sure they will take care of you!  Good luck with your project!

       

      Michael

    • Kim Bastian

       Did the Low resolution photos look fuzzy in the book?

      • Bethany Martin
         In my experience if the photo is low resolution it's best to make it a smaller photo. I have ordered a photo book from Shutterfly before with a low resolution photo before and it did not look fuzzy because I used it as a smaller photo. But as others have said it's best if you want to use it in a larger size to call customer service first to gauge the resolution before printing the entire book. I just recently ordered a low resolution print in a 4x6 knowing that It was low resolution and it came out just as it appeared on my screen.
    • michelle childs

       I have a book that has several full page pictures in it.  The resolution of the pictures I uploaded to Shutterfly is 4256x2832.  When I preview the book the full page images look pixilated and not sharp.  I am not getting any warnings tags on these images that the resolution is not sufficient. Is there any guarantee that the photos will not look pixilated when they are printed???  I am nervous about ordering the book…

      • Shannon

        Hi Michelle - The preview sometimes makes photos look fuzzy and low resolution, because it isnt a full resolution preview. (The book project would likely crash if it was.) Your photo resolution of 4256 x 2832 is perfectly fine and you should not have any pixelation - although this CAN occur if you crop the photos within the book. But I took a look at your book AND photos to make sure they were a good resolution, and you should be fine. You can always give us a call if you are not happy with the results, as we offer a 100% satisfaction guarantee.

        For photo books, we recommend the following resolutions:

        • 12x12 photo book:  at least 2000 x 1600
        • 8x8, 8x11, and 7x9 photo books: at least 1600 x 1200
        • 5x7 photo book: at least 1152 x 864
        • Elizabeth Keller

          What do you recommend for 4x6 prints?

          • Shannon

            Hi Elizabeth,

            Our help article for your question indicates two resolution sizes

             640x480 and 1024x768, but if I were you I would go with 1024 or higher if possible for the best outcome.

        • Andy Ly

          Yes me too, the pixelated look in my books is very disappointing.  I have a digital SLR and always take my photos at maximum resolution.  My files are are all 4-6MB.  Yes I crop my photos from a 6MB file but it still should look that pixelated considering the size once printed is about 5''x7'' on the book.

          My latest book arrived yesterday, i was happy to see the bright orange package but that smile was wiped away quickly as I saw the cover of my book.  The cover was so bad, I didn't even want to look inside.  Even at the back, the lettering is pixelated! The edges aren't smooth.  And that is not even an uploaded file.  I have printed books since 2008 or so and havent encountered these pixel problems in the past, yet the files I upload are getting larger and larger since I have a better camera now than before.

          Disappointed and confused,

          Andy.

           

    • sandra siegel

       yes.

    • Alicia O'Toole

      I too am creating a photo book, and the pics look pixalated on the screen, and I was wondering if someone could look at it to make sure they would print ok before i order it. Look forward to hearing from you,

       

      Alicia

    • Ivy

      I shoot pictures out of my Cannon Rebel, so the quality of my pictures are pretty nice. But when I preview the pictures that I put on my pages, it looks pixelated. Is it going to turn out like that in the real book?

       

      • Shannon

        Nope - that's just a preview. The book would likely not load, or even crash if the photos were full res. As long as your photos are high res, it will print fine.

    • maggie Xu

      Hi,

      I'm a new customer of Shutterfly, from Kodak.  I viewed some of the pictures migrated and I notice that the pictures used to look very clear are now very blurry.  I'm nervous to make a purchase now.  More importantly, I did not buy a back up from Kodak before they closed on 7/2/12.

      Is this normal?

       

      • Shannon

        Hi Maggie,

        I took a quick look through a few of your migrated photos.

        Shutterfly migrated over your original versions of any photos you uploaded to Kodak Gallery. Out of the few photos that I looked at, the resolutions were very high and looked great.

        Shutterfly migrated over the original photos Kodak Gallery had in their system, and has not altered the data in any way.

        Maybe you can upload one of the photos you are concerned about into your reply? Or point me to a specific photo and album?

        • TKJHO

          Hi Shannon,

          Please do not use the term RAW images if all you mean is original images as RAW has a specific meaning in digital photography and not a format supported by Shutterfly.

    • maggie Xu

      Hi Shannon,

      why did the pictures look fuzzy or blurry when I preview them?  If I was viewing the pictures, shouldn't the pic resolution exactly the same on the shutterfly preview and desktop copy?  I compared the same picture on my desktop and shutterfly but the desktop copy looks much clearer than the copy in shutterfly.

      And if was creating a photobook, I will have problem identifying which pictures to include because they all look blurry to me.

    • Roger (Worthy)

      Hi Maggie,

       

      Shannon said earlier:

      Nope - that's just a preview. The book would likely not load, or even crash if the photos were full res. As long as your photos are high res, it will print fine.


      Roger. A Shutterfly User.

    • Diane Robinson

      Is it possible to contact shutterfly and have them preview my photobook before printing it to see if there are any problems with blurry pics or text too close to the edge, etc.

      Thanks

    • gran bolton

      I WOULD LIKE TO EDIT ALL PHOTOS FOR LIGHT/DARKNESS AND CLARITY     HOW TO?