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Hi Olga, as far as i know when you download photos from your site back to your computer - they would be in low-resolution. The best advice I could give you would be to order a CD of all of your pictures, or ones you want. That way you'll have them safe in case your computer should ever crash.
Hope this helps.
I am in the process of my photos transferring from Kodak to Shutterfly. However, I'm already running into problems with the poor resolution. I sent a friend a link to my photo album - he was unable to copy a picture from my album that I'd invited him to see. When I went in to copy it myself & e-mail it to him (since I was at work, not at home where my pics are stored) the resolution was so poor you couldn't even see the photo. This is what my friend said "They are in the business of forcing people to purchase, purchase, purchase. Even if they're your own pictures." I agree! Other photo hosting sites are much friendlier when it comes to photo sharing. I've been with Kodak Gallery for years. I've bought many products from them BECAUSE their site was user-friendly. I wouldn't continue buying items from a photo hosting site that, once you load your pictures, you then have to pay to visit them. What good is 'sharing' your pictures with family & friends if the attitude is look but do not dare touch?
Welcome to Shutterfly! It's not full resolution, but as Henry stated, downloads are a 1600x1200 copy of the original image and are sufficient for prints up to 8x10. I just downloaded a photo from my Share site, and the download was clear and very easy to see.