I made a custom path photo book a few weeks ago and it will not progress past the "just a moment" screen when loading on my work computer. However, it WILL load on my home computer. AND other custom path books that were made several months ago WILL load on my WORK computer. So. What on earth could be the problem? Customer Service made all the usual suggestions (cookies, firewall, updating java and flash, trying another browser) none of which worked. Things to note:
My work computer (the one it won't open on) is much newer than my home computer. Has windows 7 and IE9.
I've already tried (so please don't suggest!) the following:
-Mozilla 5 with the latest flash and java (didn't help)
-Updating internet explorer to the latest java and flash (didn't help)
-Clearing cookies and cache and restarting (didn't help)
-Putting an "s" after the "http" in the web address (didn't work)
-Disabling the firewall on my work computer (didn't help)
-Changing global settings in flash to allow other users to store data on my computer (didn't help)
Any other suggestions? Would Shutterfly have changed something recently that would make newer books unable to open while older books can open? If I can't find a solution, I'll just keep working on the book on my sloooow home computer.
Thanks in advance!